Yvonne Douma

Helping You Build a Better Team Through Expert HR Consulting

With an M.A. in Leadership, I’ve spent over 20 years teaching, consulting and coaching teams in areas such as business leadership, confidence, communication, and managing conflict. I’m also a certified consultant of The Birkman Method®, a humanistic psychological personality assessment.

My first love (and first teacher!) is my family. Married for 37 years, I have 5 children, all married, and 14 grandchildren. In other words – I come by my conflict resolution skills naturally! Through my own share of stress and conflict, I have worked hard to understand behaviour and how to react when someone is hurting, angry, resentful, or just about ready to blow up.

My passion has always been helping others get along in the home and in the workplace. In fact, I got my first management and leadership experience from a very young age, managing different departments in my family’s grocery store. I even became ‘head cashier’ at the tender age of 13, and I’ve been a go-getter ever since.

In my professional life, I have been the Executive Director of three not-for-profit organizations. Through these roles I was always striving to be a better leader – for both my family and the organizations I was managing. To help with this goal, I decided to go for my Master’s Degree in Leadership at Trinity Western University. This led me to move on from the not-for-profit world and start my own business.

While I was starting my business, I also taught Leadership, Conflict Management, and Team Dynamics at Trinity Western, staying on the cusp of the latest research.

I hope that my love of life, my passion for helping others, and my family values are contagious. Today, I’m focused on working with small to midsize business owners and leaders, letting them focus on production and profits while I deal with the dysfunction of their teams. I offer my services virtually across North America, as well as in my beloved home of Abbotsford, British Columbia.

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Birkman Method® Certified

I’m proud to be a Certified Consultant at Birkman International Inc. The Birkman Method® is a true humanistic psychological assessment for leadership coaching, with a multitude of career and relational applications. These positions keep me on the cutting edge of new leadership research and methodologies.

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Reframe Book Best Seller

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Learn simple yet powerful tools that will help you connect better with others, grow your career and live an easier, happier life in REFRAME, my best-selling book about communication skills.

Knowing how to communicate and relate with people is undoubtedly the most important skill-set to develop if you want to advance in your career. By learning how to avoid triggers and stay calm in the face of adversity, you can resolve conflicts, stay in control and boost your confidence.

Learn to express yourself in ways that benefit all your relationships, especially those at work. Filled with exercises, quizzes, and insightful guidance, REFRAME will help you gain the courage and poise you’ve always wanted.

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