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Yvonne Douma

Picture Yvonne Douma

MA Leadership | Birkman Consultant | Executive Coach

Yvonne is a passionate communicator, leadership specialist and people developer who has over 15 years of business leadership and management experience. She is open, sociable and at ease working with large or small groups and individuals. Her trusting, cooperative, and well meaning ways allow Yvonne to adapt to others’ learning and communication styles, ensuring that she can meet the individual needs of her clients or workshop participants.

With a M.A. in Leadership, Yvonne is a specialist in conflict managment, leadership development, problem solving and group dynamics. She has a strong focus on developing & building high performance teams and is invested in developing people and helping them to uncover and achieve their personal and professional goals. Her direct and straightforward approach, plus her strengths of combining sensitivity and understanding towards others with tact and openness, equip Yvonne to work effectively with people from all walks of life and experience.

Yvonne is a Certified Coach and Consultant of Birkman International Inc., the world’s premier psychometric assessment for leadership coaching and a multitude of career and relational applications. One of her greatest strengths is the ability to encourage clients’ self expression and spontaneity, allowing her clients to truly understand who they are and what they really want. Yvonne uses her insightful, sympathetic and warm temperament to assist clients in understanding the complexities of issues and to offer creative solutions to challenges.

Yvonne is an Instructor at Trinity Western University, teaching Negotiation and Conflict Management, Leadership in Small Groups, and Group Dynamics. This allows her to be on the cutting edge of new leadership research and new methodologies. Her passion is helping organizations reach and maintain a positive culture. 

Yvonne is an excellent communicator with a fun-loving attitude. She is a professional, dependable, and results-oriented coach. A successful session to her is seeing her clients have "aha" moments and leave with a smile on their face knowing that they can conquer the challenges in their lives. Her optimism, genuine warm and sincerity makes her presentations full of laughter and create a safe environment allowing the participants to full engage in the process of personal growth and change.

Yvonne lives in Abbotsford with her husband of 31 years, five children (4 married) and eight grandchildren (2 more on the way). Her passion for life and family values is contagious. Yvonne’s natural love for others is seen as she listens attentively, encourages often and gently challenges her friends, family, clients and partners.

The Douma Leadership Group

Nominee for the Abbotsford Chamber of Commerce Business Excellence Awards for "New Business of the Year" in 2015, The Douma Leadership Group helps you develop excellent relationships, superior leaders, happier staff and increased productivity. It does this through Leadership Development, Business and Management Coaching, Business Team-Building and Conflict Management training and facilitation.

The Birkman Method is one of the key tools The Douma Leadership Group uses. The Birkman analyzes what a client's usual behaviour is, what their needs are and how a client, colleague or superior may react when the needs are not being met or when under stress. Identifying stress behaviours is crucial to a realistic self-discovery, enabling the coach to help clients become more effective, both in their personal and professional lives.

Organizational Culture

Helping businesses change the negative culture into a positive culture is not an easy task, and it does not happen over night. Call today to see how the Douma Leadership Group can help guide your organization through practical steps to having a work environment where everyone gets along. 

Birkman Team Building

After your team completes the Birkman Personality Assessment, this workshop brings greater awareness of self and others. In a fun and engaging way, Yvonne will help you learn and appreciate everyone’s different strengths and learn how to build on these strengths. Understanding what others need in order to be successful, will help your work environment become more respectful, safe and supportive.

Conflict Management

There are many different Business Strategies that can be used to deal with conflict. Yvonne will help you understand how you naturally deal with conflict as well as how others deal with conflict. You will also learn how different conflict modes can be used for different situations.

Interpersonal Relationships

“How” we say something is just as important as “what” we say. So many misunderstandings happen without our even knowing about it. You will learn the subtleties of verbal and non-verbal communication and practice the art of “active” listening.